Welcome to Arbour Family Medicine
** NEW ONLINE BOOKING FOR NURSING + MD APPOINTMENTS **
Urgent/same day appointments with your provider can now be booked online for select providers. Examples of reasons for these appointments would include new rash, ear/eye/chest infections, or other acute illnesses.
**If you feel you need to be seen sooner or speak with someone please call our office**
Our office will now be using PatientServ to provide an accessible and hassle-free online platform for our patients to complete payments for uninsured services. There are different payment plan options also available.
We Are Not Accepting New Patients
Unfortunately, we are not accepting new patients. We also no longer offer travel medicine consultations. If you are looking for a family physician please visit Health Care Connect.
Please visit OPH hubs for walk in locations for flu or covid vaccines
We have a limited supply of flu vaccines and will be offering flu shots to patients who already have an appointment for another reason in the office. Unfortunately we do not have capacity at this time to book appointments only for flu shots.
We recommend that patients 2 years old and older get their flu vaccine at their local pharmacy. Ottawa Public Health will also be offering flu shot clinics for families with children 5 years old and younger. Please visit their website for more information.
Ontario is also rolling out its first publicly funded vaccination program for the RSV vaccine, Arexvy, for those 60 yo and older living in long-term care homes, Elder Care Lodges, and for some retirement home residents. New changes will soon allow pharmacists to administer the vaccine, which will allow homes to hire pharmacists to administer the vaccine on site and help vulnerable populations receive their dose more conveniently without leaving their home.
More information is yet to come for those that do not fall under the above criteria and the cost is about $300. Please visit NACI.
Need a form completed?
1. Please complete your portion or as much of the form as possible prior to submitting it to your doctor. Blank forms without your section completed first will not be accepted.
2. If there is a deadline for the form please indicate this in your email.
3. Please email email@example.com with your request and attached form in PDF.
4. Your physician will then be notified of the request and will inform you if an appointment is required and the cost associated with completing the form.
5. We will send the completed form only once payment is received. Payment can be done online by signing up at patientserv.ca
No Evidence for Annual Physical Exams
Ontario, like many jurisdictions, is following the evidence in no longer recommending annual physical exams. Instead, your doctor may recommend periodic health exams based on your age, risks and the tests you need. This approach is known to be more effective in promoting health and preventing disease.
We do recommend kids under 18 have check ups, and cancer patients that have been referred back to us for ongoing care once they are well.
Your doctor will want to see you if you are unwell, have a new medical concern, or for regular follow up for several medical conditions (for example reflux, depression, anxiety, diabetes, high blood pressure).
A preventative care appointment is usually not needed unless it has been a very long time since you have seen your doctor and you have not done any cancer screening recently.
Learn more about health check-ups for adult patients.
Urgent Care Clinic
Monday to Thursday
5:00 - 7:45 pm
9:00 - 11:45 am
**Effective April 1, 2023 the after hours urgent care clinic will be solely for rostered Ontario patients. Quebec patients will continue to have access to their regular health care provider if available or go to a walk in clinic in Quebec.**
The urgent care clinic takes place on site at 201-770 Broadview. These appointments are for same day urgent issues and can only be booked on the day of. This is not a walk-in clinic. Please be advised that this appointment is for one urgent issue. Please book a regular appointment with your own doctor to discuss any other issues.
Appointments must be booked in advance by telephone on the day of. On weekdays and Saturday the phones open at 8:30am.
If you are calling with a non emergency problem and this is after hours, please call the Telephone Health Advisory Service at 1-866-553-7205
Mon - Fri: 8:00am - 12:00pm, 1:00pm - 4:00pm
Mon- Thurs: 5:00-8:00pm
Sat: 9:00am - 12:00pm
Phones are answered Mon - Thursday:
8:30am - 11:45am, 1:00pm - 4:00pm , 5:00pm - 7:30pm
Phones are answered Friday :
8:30am - 11:45am, 1pm - 3:30pm
770 Broadview Ave #201, Ottawa, ON K2A 3Z3, Canada
Phone: (613) 680-1065
Fax: (613) 695-1870