Welcome to Arbour
Family Medicine
After Hours Care - Urgent Care Clinic
**Notice to all patients of Arbour and Suite 207**
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Effective immediately there is a no show fee of $100.00 for any missed appointments in our after hours urgent care clinics on weeknights and Saturdays for Arbour and Suite 207 patients. If you cannot make your urgent care appointment, you need to call the office or send a message through our website before 3 pm. Patients of Suite 207 need to call their office and leave a voice message and cancellation messages will be received, flagged and actioned by 4 pm. There are no exceptions.
Thank you for understanding the importance of respecting everyone's time and improving our ability to accommodate other patients who are sick and need to be seen.
UPDATE YOUR HEALTH CARD
Please ensure your health card is not expired prior to your visit. Your physician cannot be paid for your visit unless you have a valid health card. Patients have 30 days from date of visit to provide a valid health card, after that they will be billed at OMA uninsured rates, until they can provide a valid card.
We strongly encourage you to visit Service Ontario's website and update your health card right away!
OUR SERVICES
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Need to email/communicate with us
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Want to speak to a dietician?
Registered Dietitians (RD) are regulated health professionals, and in Ontario they must be a member of the College of Dietitians of Ontario. Free consultations with a dietitian are available through Health811 by calling 811, or by virtual chat with no need for a referral.
No Evidence for Annual Physical Exams
Ontario, like many jurisdictions, is following the evidence in no longer recommending annual physical exams. Instead, your doctor may recommend periodic health exams based on your age, risks and the tests you need. This approach is known to be more effective in promoting health and preventing disease.
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We do recommend kids under 18 have check ups, and cancer patients that have been referred back to us for ongoing care once they are well.
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Your doctor will want to see you if you are unwell, have a new medical concern, or for regular follow up for several medical conditions (for example reflux, depression, anxiety, diabetes, high blood pressure).
A preventative care appointment is usually not needed unless it has been a very long time since you have seen your doctor and you have not done any cancer screening recently.
Learn more about health check-ups for adult patients.
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Urgent Care Clinic
Monday to Thursday
5:00 - 7:45 pm
Saturday
9:00 - 11:45 am
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FOR URGENT CARE ON MONDAY AND TUESDAYS AND SOME SATURDAYS
IF BUZZER 0028 IS NOT LETTING YOU IN ,BUZZ 1248 OR
CALL 613-224-1248
AND GO TO SUITE 207 FOR YOUR APPOINTMENT​
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The urgent care clinic takes place on site at 201-770 Broadview. On select Mondays and Tuesday and some Saturdays it will take place at Suite 207 down the hall. There will be a sign on the door when this occurs. These appointments are for same day urgent issues and can only be booked on the day of. This is not a walk-in clinic. Please book a regular appointment with your own doctor to discuss any other issues. Appointments must be booked in advance by telephone on the day of. On weekdays and Saturday the phones open at 8:30am.
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**Notice to all patients of Arbour and Suite 207**
EFFECTIVE IMMEDIATELY there is a no show fee of $100.00 for any missed appointments in our after hours urgent care clinics on weeknights and Saturdays for Arbour and Suite 207 patients. If you cannot make your scheduled after hours appointment, you need to call the office or send a message through our website before 3 pm. Patients of Suite 207 need to call their office and leave a voice message and cancellation messages will be received, flagged and actioned by 4 pm. There are no exceptions.
Thank you for understanding the importance of respecting everyone's time and improving our ability to accommodate other patients who are sick and need to be seen.
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**Effective April 1, 2023 the after hours urgent care clinic will be solely for rostered Ontario patients. Quebec patients will continue to have access to their regular health care provider if available or go to a walk in clinic in Quebec.**
If you are calling with a non emergency problem and this is after hours, please
call 1-866-797-0007 or visit https://health811.ontario.ca/static/guest/home
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Consider leaving them a compliment
Contact Us
Phones are answered:
Mon - Thursday:
8:30am - 11:00am, 1:30pm - 3:00pm
5:00pm - 7:00pm (except for some Mondays and Tuesdays when Suite 207 is doing urgent care)​
Friday:
8:30am - 11:00am, 1:30pm - 2:30pm
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Office is open:
Mon - Fri: 8:00am - 12:00pm, 1:00pm - 4:00pm
Mon- Thurs: 5:00-8:00pm.(except for some Mondays and Tuesdays when Suite 207 is doing urgent care)
Sat: 9:00am - 12:00pm
Sun: Closed
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If you are calling with a non emergency problem and this is after hours, please
call 811 or visit https://health811.ontario.ca/static/guest/chat-online
770 Broadview Ave #201, Ottawa, ON K2A 3Z3, Canada
Phone: (613) 680-1065
Fax: (613) 695-1870